No excuse for making the purchase of tickets so difficult , with the technologies available it could and should be a simple process.
The lack of expansion is strange and I think we have missed a golden opportunity but as we have seen with the comments on here, the club seems preoccupied with corporate and the revenue that brings into the club.
The problem with corporate is when there is any sort of drop off in form/performance of the team, the majority will disappear to the next "big thing".
The normal match going fan has suffered, and there is no excuse for it. We also have an ageing support base, again we are missing a golden opportunity to bring new young fans to the stadium to watch this wonderful team. Cheap tickets, easy purchase, the ease of sitting together are all issues that need addressing.