Centurions
Well-Known Member
Although you pay monthly, it's held on your account as a credit (you could ask for it all to be paid back). The actual bill is paid quarterly usually and is taken off the credit on the account. If the account is in debit or credit by a large amount then that's when you can find your DD changed (although they have to balance it on the years usage).Not sure the "Arrears" bit is correct? I know for Bulb we pay in advance though that is monthly DD rather than quarterly
Edit: or at least that's how I read it.