I had the misfortune to miss the match day bus from Altrincham yesterday so i had to catch the tram to the ground, something i try to avoid at all costs these days. At least on a Sunday they do go directly to the ground thankfully. A tram had just left so i had a 15-20 minutes wait until the next one. By the time it arrived the platform was already packed. Luckily i got a seat at the back but by the time we left Altrincham it was standing room only. Very few people seemed to get off along the way, just more people crowding onto an already full tram. The tram left Altrincham about 14:45 so there was still 1 hour 45 minutes to kick off. Even though i had a seat it was still a very claustrophobic and unpleasant experience.
Well done to the drunken loud bellends who got on at Saint Peters square I think and were aggressively shouting at people, particularly two women, to move down the tram, when there was nowhere to move to. Eventually a few blokes stood against the wall shouted "We're almost in the drivers cab mate we can't go any further!" so they shut up.
All in all it was a miserable hours journey and i had a seat, i felt sorry for the poor sods standing up.
I have no idea what the solution is but its obvious on a match day the service is struggling to cope. Maybe increasing the frequency of trams, particularly in the peak two hour window before and after kick off if possible? Yesterday they were just running to a Sunday service when there was 55,000 football fans to move around, as well as your normal shoppers etcetera. It just wasn't good enough.