Silvercloud
Well-Known Member
Online or phone?
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Seasoncard - 2021/22
- Thread starter Goodlove
- Start date
meldrew
Well-Known Member
Over the phone pal.Online or phone?
didsburyblu
Well-Known Member
How long was the wait?Over the phone pal.
meldrew
Well-Known Member
Started ringing at 9 and got through bang on 10 when they opened.How long was the wait?
didsburyblu
Well-Known Member
OK cheers will give it a goStarted ringing at 9 and got through bang on 10 when they opened.
lancs blue
Well-Known Member
Costs nothing to join but you will be charged for every home game in whichever scheme you join. Deadlines are 31st August for League Cup and CL, 30th November for FA Cup. The tickets are usually a fiver or so cheaper than general sale tickets. 100 points for each scheme plus the usual points for each home game, double points for Platinum.Does anyone know how the cup schemes work? Does it cost anything to go on them & once your on them do you automatically get charged for a ticket every cup game? Cheers
didsburyblu
Well-Known Member
Credit where credit is due calls seem to be back with supporter services today (unless I just got lucky) rather than the outsourced company.
Only 20 mins on hold and resolved all issues,
Only 20 mins on hold and resolved all issues,
we are the east stand
Well-Known Member
- Joined
- 4 Nov 2009
- Messages
- 1,166
Glad your sorted mate.Credit where credit is due calls seem to be back with supporter services today (unless I just got lucky) rather than the outsourced company.
Only 20 mins on hold and resolved all issues,
I took a chance ringing back this morning and was told relocation was still open on the phone only due to yesterday being a “disaster” in Citys view. Managed to sort my mates out and move us all together to a new location in the Eaststand, not the seats we really wanted but they fact we are now all sat together was a big enough victory for today.
The lady is i spoke to was very helpful and was able to cover pretty everything we needed really, she did confirm that she worked for an outsourced agency though and not for the club directly. Their agency is based in London and they don’t have the same access to the system club staff based at the stadium do hence why there were so many issues yesterday that couldn’t be resolved without club staff intervening.
Yeah think I got lucky as well mate rang up expecting to be waiting ages think I was on hold for 2 minutes . Hopefully it’s all back to normal nowCredit where credit is due calls seem to be back with supporter services today (unless I just got lucky) rather than the outsourced company.
Only 20 mins on hold and resolved all issues,